“Service It’s what we do”
Excellent customer service can create loyal customers for life who are willing to refer Moneymate to friends, family and colleagues. Providing this type of excellent customer service starts with having a technical team that goes beyond the norm for service and commitment. Moneymate has been fortunate to have found such a team in a company called Mobile Technical Solutions, which is owned and operated by Carlos Ferriera.
Carlos is always aware of new threats that could cause our clients problems and keeps us on a program of changing out servers and upgrading on a regular basis. Carlos also structures our servers on a redundancy basis, which allows us to keep our down time to a minimum and your up time to a maximum. When needed Carlos will even call our clients direct at no cost to them if they are experiencing difficulty.
Signing up customers for ENTERPRISE is only the start, through our service commitment we build long term relationships, that’s what business is about.